References

Consultant:

Consultancy for over 50 organisations.

Typical tasks were on strategy, organisation and quality. Subtasks could be computer strategy, service planning, service center, service agreements, quality assurance, arguments for quality, standards, planning data centres, performance measurements and modelling, network planning, project management assessment, outsourcing planning. Suggested template for outsourcing agreements, suggested template for internal operation guidelines.

Major clients:

Statoil, Hydro, Phillips Petroleum, Esso, Borealis, Helikopter Service, Braathens, Telenor, Novit, Teamco, SDS, IFS, ISI, ICS, NIF, Sintef, Landbruksdata, Kommunedata, EDB, Rikshospitalet, Storebrand, Gjensidige, Norske Liv, Rikstrygdeverket (directly and a union), DnB, BBS, Husbanken, Norges Bank, Elopak, Norske Skog, Aftenposten, Åke Larsson, Nycomed, Medeco, NKL, Oslo kommune, Bærum kommune, Oslo Lysverker, Posten, Amager Hospital.

Lectures for these clients:

Steria, Sparebank 1, Sparebank Øst, Selmer, Norsk Jernverk, Forsvaret, SSB, Statkraft, Union, Tiedemanns, Aker Sykehus, Computer Associates, NKL, Alcatel, Scottish Widows, Banco Lisboa y Azores, Landbrugets EDB-Central (Danmark), NRK, Statens Pensjonskasse, Statkraft, 16 banks.

Developing standards:

Participated in developing ISO 26000 (social responsibility) and ISO 20000 (IT Service Management).

Academia:

Cyberethics (UiO and OsloMet), computer security (BI), services (BI) and ICT management (Agder).

Other:

Seminars for ethical management for 6 years across sectors, especially for important investment companies.

Blueberries (Vaccinium myrtillus) Gunnar Fossan