Introduction to ‘Ethical Management – Creativity, Sustainability, Governance’

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Management theory is becoming a compendium of dead ideas.

Productivity growth is dismal in the West, companies are fusing at a furious rate, entrepreneurialism is stuttering, populism is on the rise and the old rules of business are being torn up.

The Economist 2016

Ethical Management introduces new and expanded management tuition, and may therefore be the leading book on management available.

Nordic type personnel management is a starting point, including respect for employees, delegation, inclusion, safety and competence building.

Service management is another basic, with customer orientation, important first line, service agreements, standards, technology and methods for planning, problems, changes, inventory, emergency planning etc. «The Moment of Truth» is the first impression of an organisation, and should preferably be positive.

Governance follows European principles, with an independent board, clear responsibilities, stakeholder based and preferable employees on the board.

Ethics is a fundament, with trust, openness, quality, security, privacy, cooperation, social responsibility and sustainability. Several examples of creativity in this type of organisations will be presented.